Terms and Conditions
Effective Date: [July 20, 2025]
Welcome to PetDeck.store (“we,” “us,” or “our”). These Terms and Conditions govern your access to and use of our website and services.
1. Acceptance of Terms
By accessing or using our website, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree, please do not use the site.
2. Use of Our Website
You agree to use the site only for lawful purposes. You may not:
- Impersonate any person or entity
- Interfere with or disrupt the website or servers
- Use the site for any fraudulent or unlawful activity
3. Product Descriptions
We attempt to be as accurate as possible. However, we do not warrant that product descriptions, pricing, or other content is accurate, complete, reliable, current, or error-free.
4. Pricing and Availability
All prices are subject to change without notice. Products may be available for a limited time and quantities may be limited. We reserve the right to cancel any orders due to pricing errors or stock issues.
5. Shipping & Delivery
We ship products from global suppliers (including the USA and China). Delivery time typically ranges between 10–35 business days, depending on the location and supplier.
We are not responsible for delays due to customs, natural disasters, or courier issues.
6. Returns & Refunds
We accept returns only under certain conditions within 2–3 days of delivery.
To initiate a return or refund, please contact us at support@petdeck.store with your order number and reason.
Return shipping may be covered by us or the customer depending on the case.
Refunds are processed within 5–15 business days to the original payment method.
7. Order Cancellation
Orders can be canceled within 12 hours of placement.
After 12 hours, the order may already be in processing or shipped.
8. Intellectual Property
All content on this site (logos, text, graphics, images) is the property of PetDeck.store and protected by copyright laws. Unauthorized use is strictly prohibited.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or practices of those websites.
10. Disclaimer of Warranties
We provide our products and services “as is” without warranties of any kind. We do not guarantee that the website will be error-free or that defects will be corrected.
11. Limitation of Liability
PetDeck.store will not be liable for any indirect, incidental, or consequential damages arising out of the use of our website or products.
12. Governing Law
These Terms are governed by the laws of the State of California, USA, without regard to conflict of law principles.
13. Contact Us
If you have any questions about these Terms, you may contact us at:
PetDeck USA Support Office
340 S Lemon Ave, Suite 1234
Walnut, CA 91789, USA
📧 support@petdeck.store