Shipping Policy
Effective Date: July 20, 2025
At PetDeck.store, we’re committed to delivering happiness to you and your pets—right to your doorstep! 🐾 Below is everything you need to know about our shipping process.
🚚 Shipping Locations
We currently ship to:
- 🇺🇸 United States (All 50 states)
- 🇬🇧 United Kingdom
- Some other international locations (subject to availability)
🕒 Processing Time
- Orders are typically processed within 1–4 business days after payment confirmation.
- You will receive an order confirmation and tracking link by email once your order is shipped.
📦 Shipping Time
| Region | Estimated Delivery Time |
|---|---|
| USA | 10–20 business days |
| UK | 12–25 business days |
| Others | 15–35 business days |
⚠️ Shipping times may vary slightly based on item type, supplier location, and current shipping conditions.
🌐 Shipping Method
We work with reliable global fulfillment partners and courier services (e.g., USPS, ePacket, Yanwen, 4PX, etc.) for safe and trackable delivery.
🔍 Tracking Your Order
Once your order is shipped, you’ll receive a tracking number via email. You can track your order using the link provided or by contacting our support team at support@petdeck.store.
💵 Shipping Charges
We offer:
- ✅ Free standard shipping on most items.
- 🚚 Additional charges may apply on bulky or express items (shown at checkout).
⚠️ Delays & Issues
PetDeck is not responsible for delays caused by:
- Customs clearance
- Weather disruptions
- Natural disasters
- Carrier issues (e.g., USPS, DHL delays)
But don’t worry — we’ll always work with you to resolve any delivery issues!
📩 Incorrect Address Disclaimer
Please double-check your shipping address at checkout.
We are not responsible for packages delivered to incorrectly provided addresses.
❓ Need Help?
If your order hasn’t arrived after the maximum estimated time, contact us at:
📧 support@petdeck.store