Shipping Policy

Effective Date: July 20, 2025

At PetDeck.store, we’re committed to delivering happiness to you and your pets—right to your doorstep! 🐾 Below is everything you need to know about our shipping process.

🚚 Shipping Locations

We currently ship to:

• 🇺🇸 United States (All 50 states)
• 🇬🇧 United Kingdom
• Some other international locations (subject to availability)

🕒 Processing Time

• Orders are typically processed within 1–4 business days after payment confirmation.
• You will receive an order confirmation and tracking link by email once your order is shipped.

📦 Shipping Time

⚠️ Shipping times may vary slightly based on item type, supplier location, and current shipping conditions.

🌐 Shipping Method

We work with reliable global fulfillment partners and courier services (e.g., USPS, ePacket, Yanwen, 4PX, etc.) for safe and trackable delivery.

🔍 Tracking Your Order

Once your order is shipped, you’ll receive a tracking number via email. You can track your order using the link provided or by contacting our support team at support@petdeck.store.

💵 Shipping Charges

We offer:

• ✅ Free standard shipping on most items.
• 🚚 Additional charges may apply on bulky or express items (shown at checkout).

⚠️ Delays & Issues

PetDeck is not responsible for delays caused by:

• Customs clearance
• Weather disruptions
• Natural disasters
• Carrier issues (e.g., USPS, DHL delays)

But don’t worry — we’ll always work with you to resolve any delivery issues!

📩 Incorrect Address Disclaimer

Please double-check your shipping address at checkout.
We are not responsible for packages delivered to incorrectly provided addresses.

❓ Need Help?

If your order hasn’t arrived after the maximum estimated time, contact us at:
📧 support@petdeck.store

We’ll be happy to assist you and Track your Order Status.